Since business-related technology is constantly evolving, the processes that support its use must follow suit. Tech leaders might have to introduce new software or hardware solutions along with brand-new procedures and workflows. Oftentimes, it’s a business’s processes that reinforce the success or failure of technologies. After all, tools and devices are only as effective as the people and human thoughts behind them.
That being the case, figuring out the best ways to structure and implement unfamiliar procedures can be a challenge. Tech leaders may need to rely on experts, consider related experiences and solicit employees’ insights to determine the way forward. Whether you’re responsible for overseeing teams that deliver tech support or solutions, here are three ways to implement new business processes based on my experiences implementing them and managing these workflows in my own company.
1. Identify Data Security Risks And Gaps
Network and data security are top concerns due to the rise in cybersecurity threats. Estimates show (via Forbes) that ransomware attacks against businesses occur every 11 seconds and that 76% of U.S. companies have experienced hacking incidents. While the prevalence of these instances might point toward insufficient technology, 82% of data breaches involved a human element, according to Verizon’s 2022 Data Breaches Investigations Report, indicating a deficiency in the development and implementation of appropriate security processes.
Ostendio CEO Grant Elliott noted in a Forbes interview there is no automated shortcut to running an effective security program. He suggests looking at cybersecurity responsibilities across your organization. The issue is not automation, per se, but the overreliance on automation or the presumption that automation in itself can facilitate all of the organization’s security and compliance needs when this oversight can often lead to blind spots and a false sense of security.
